April 23 Update: Matting and Highbankers are now shipping! We have a few more days until we're fully caught up but, at that time we will remove the "pre-order" tags and resume our regular next business day shipping schedule. Any matting or highbankers ordered between now and April 29 will ship by April 30. Thank you all so much for your patience and understanding!

Contact

We're happy to answer questions about our products, shipping or anything else!

If you have a general question, there's a good chance it's been answered on our community facebook page. If not, you're welcome to ask there or, if you prefer, you can fill out the contact form and we will usually get back to you within the next business day.

If you have placed an order and are looking for a status update, please log in and send us a message through your order instead of filling out our contact form. This makes it much easier for us to track and respond to messages to make sure we don't miss anyone. If you are unable to log in or if you cannot find your order in the system you may use the contact form and we will be happy to help you. Thank you very much!